Privacy Policy

1. Introduction

At 0 Friction Hire, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hiring platform.

Please read this policy carefully. By using our platform, you consent to the practices described herein.

2. Information We Collect

2.1 Information from Employers

• Account information (name, email, password)
• Company information (company name, industry, location, description)
• Job posting details
• Communication preferences
• Payment information (for paid subscriptions)

2.2 Information from Job Seekers

• Contact information (name, email, phone number)
• CV/Resume content (work experience, education, skills)
• Application responses and custom question answers
• LinkedIn profile URL (if provided)
• Portfolio links (if provided)

2.3 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our hiring platform services
• Process job applications and match candidates with employers
• Use AI to analyze CVs and rank candidates based on job requirements
• Send notifications about relevant job opportunities
• Communicate with you about your account or applications
• Improve our services and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. AI Processing

Our platform uses artificial intelligence to process CVs and rank candidates. This processing includes:

• Extracting information from uploaded CVs
• Matching candidate skills and experience to job requirements
• Generating compatibility scores
• Identifying relevant qualifications and certifications

AI processing is done to assist employers in making hiring decisions. Final hiring decisions are always made by the employers themselves.

5. Information Sharing

We share your information in the following circumstances:

5.1 With Employers

When you apply to a job, your application information (including CV) is shared with the employer who posted the job.

5.2 Service Providers

We may share information with third-party service providers who assist us in operating our platform (e.g., cloud hosting, email services, payment processing).

5.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

6. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Rate limiting to prevent abuse

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Employer accounts: Until account deletion is requested
• Job seeker data: Retained in employer talent pools unless deletion is requested
• Application data: Retained for 2 years after submission
• Inactive accounts: May be deleted after 12 months of inactivity

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@zerofrictionhire.com.

9. Cookies

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze platform usage and performance

You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: